Returns & Exchanges
At Blacksmith, we take pride in the craftsmanship of our home goods and offer a 30-day window for returns on all items in their original condition. If your purchase doesn't perfectly fit your space, we are here to help you find a better match or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our forge safely.
- 3.Attach the Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our team inspects the returned craftsmanship, we will process your refund to your original payment method within 5 to 7 business days.